Privacy Policy for Chimes Consulting

At Chimes Consulting, we prioritize the privacy of our website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.chimesconsulting.com. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect We may collect the following types of information:

• Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and any other data you submit through contact forms.
• Non-Personal Information: Data that does not directly identify you, such as browser type, device information, and browsing behavior on our website.
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather information about how you use our site.

2. Cookies and Tracking

• We utilize the following categories of cookies:
  • Cookies: Necessary for website functionality.
  • Analytical Cookies: Help us understand user behavior to improve our services.
  • Marketing Cookies: Used to deliver relevant advertising and measure campaign effectiveness.
• Third-Party Cookies: We may use third-party cookies such as Google Analytics. For more information, please refer to Google's Privacy Policy.
• Control: You can manage or disable cookies through your browser settings or opt-out tools.

3. Legal Basis for Processing

We process your personal data based on:

• When you provide us with your explicit consent (e.g., signing up for newsletters).
• Contractual Necessity: To fulfill any contract you have with us.
• Legitimate Interests: For improving our services and website functionality. This includes improving our website, analyzing user trends to enhance our services, and protecting our business from fraud and security threats. These activities help us serve our users better while ensuring the security and efficiency of our services.

4. How We Use Your Information

We may use the information collected to:

• Respond to inquiries and provide customer support.
• Improve our website and user experience.
• Send newsletters and updates, including communications from our affiliates, if you have opted to receive them.
• Analyze website traffic and user behavior to enhance our services.
• Comply with legal obligations.

We share your information with trusted service providers, such as website hosting providers, email marketing platforms, and payment processors, who assist us in operating our website and conducting our business. These providers are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing their services.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods are determined based on factors such as data sensitivity, legal requirements, and the nature of the relationship with the user. We implement a variety of security measures to protect your information, including encryption of sensitive data, strict access controls, and regular security assessments to identify and mitigate potential vulnerabilities.

We retain website analytics data to analyze trends and improve our website. Customer support inquiries are retained to ensure we can address any follow-up questions.

6. International Data Transfers

If your data is transferred outside your jurisdiction (e.g., to third-party service providers located in other countries), we ensure adequate data protection through mechanisms such as standard contractual clauses or other legally accepted measures.

7. Children's Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

8. Accessibility

Our privacy policy is easily accessible and can be found via a link in the footer of our website. For your convenience, we also provide a downloadable PDF version of this policy.

9. Data Privacy Act of the Philippines (2012)

In compliance with the Data Privacy Act of the Philippines (2012), users have the following rights:

• right to be informed about the collection and use of their personal data.
• The right to access personal data held about them.
• The right to correct or rectify any inaccurate or incomplete data.
• The right to object to the processing of their personal data.
• The right to erasure or blocking of personal data, under certain conditions.

For more detailed information on your rights under the Data Privacy Act of 2012, please visit the official website of the National Privacy Commission.

To exercise these rights, please contact us at admin@chimesconsulting.com.

10. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission over the internet or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Updates and Notification

We may update this Privacy Policy from time to time. Changes will be posted on this page.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Chimes Consulting Email: admin@chimesconsulting.com.

Thank you for visiting Chimes Consulting. Your privacy is important to us.